1. Overview
This Acceptable Use Policy ("AUP") governs how you may use GenMix, an AI-powered video, image, and voice generation platform. This AUP is incorporated into and forms part of our Terms of Service. By using GenMix, you agree to comply with this policy.
GenMix is designed for creative, professional, and educational use. We are committed to ensuring our platform is used responsibly and in compliance with applicable laws.
2. Your Responsibilities
When using GenMix, you agree to:
- Use GenMix only for lawful purposes
- Respect intellectual property rights
- Not attempt to reverse-engineer our AI models
- Not use automated systems to abuse our services
- Comply with all applicable laws and regulations
3. Prohibited Content
You may not use GenMix to create, upload, distribute, or attempt to generate any of the following types of content:
- Adult, sexually explicit, or pornographic content (including nudity, sexual acts, and sexually suggestive content)
- NSFW (Not Safe For Work) content or content intended for adult-only audiences
- Content sexualizing minors in any way, including child sexual abuse material (CSAM) — zero tolerance, reported to authorities
- Graphic violence, gore, torture, mutilation, or self-harm
- Non-consensual sexual content, including deepfake pornography
- Content promoting hatred or discrimination based on race, ethnicity, religion, gender, sexual orientation, disability, or other protected characteristics
- Content that infringes on others' intellectual property rights
- Misinformation or deepfakes intended to deceive or defraud
- Content that violates privacy rights or contains personal data without consent
- Content promoting illegal activities, dangerous behavior, terrorism, or extremism
4. Content Moderation
GenMix may use automated systems, provider-level safety filters, abuse monitoring, and manual review to help enforce this policy. We reserve the right to restrict content, disable access, suspend accounts, or take other action when activity violates this policy or applicable laws.
5. Enforcement
Violations of this policy may result in:
- Restriction or removal of violating content
- Removal of violating content from our platform
- Temporary or permanent suspension of your account
- Forfeiture of remaining credits without refund
- Reporting to law enforcement where required by law
We reserve the right to determine, in our sole discretion, whether content violates this policy. Repeated violations will result in permanent account termination.
6. Reporting Violations
If you encounter content on GenMix that you believe violates this policy, please report it to us at support@genmix.ai. We will investigate all reports promptly.
7. Changes to This Policy
We may update this Acceptable Use Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of GenMix after changes constitutes acceptance of the updated policy.
8. Contact
If you have questions about this Acceptable Use Policy, please contact us:
GenMix
Email: support@genmix.ai
Website: genmix.ai